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Support Article

Multi Select list not getting saved in the IE Browser



User is not able to save the value of the selected element when multiselect control is used inside a grid. 

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a grid
  2. Put a multi select inside a section
  3. Put the section inside the grid
  4. At runtime, add multiple row and select multiple values from each of the multi select elements
  5. Save the work item and close it.

Now open it again only to see that the previously selected items of the multiselect has not been saved.  

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. In pega_ui_multiselect.js file ;createElement() is throwing error.


HFIX-21148 resolves the issue.

Published January 31, 2016 - Updated October 8, 2020

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