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Support Article

Multi Select list not getting saved in the IE Browser

SA-8214

Summary



User is not able to save the value of the selected element when multiselect control is used inside a grid. 


Error Messages



Not Applicable.

Steps to Reproduce

  1. Create a grid
  2. Put a multi select inside a section
  3. Put the section inside the grid
  4. At runtime, add multiple row and select multiple values from each of the multi select elements
  5. Save the work item and close it.

Now open it again only to see that the previously selected items of the multiselect has not been saved.  

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. In pega_ui_multiselect.js file ;createElement() is throwing error.

Resolution



HFIX-21148 resolves the issue.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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