Support Article
My Rules does not show all delegated rules
SA-25893
Summary
The My Rules section is not showing all of the rules which have been delegated to the access group.
Error Messages
Not Applicable.
Steps to Reproduce
- Delegate a few Dynamic System Setting rules to an access group.
- Log in as a user with multiple access groups.
- Switch to the access group with the delegated rules.
- Open My Rules.
Root Cause
A defect in Pegasystems’ code or rules. The Data-Gadget.PopulateMyRules uses the OperatorID.pyAccessGroup value to obtain the list of rules delegated to the access group. This is the default access group for the operator and not necessarily the current access group.
Resolution
Save the Data-Gadget.PopulateMyRules activity in your ruleset and change step three to use AccessGroup.pyAccessGroup.
Published August 3, 2016 - Updated October 8, 2020
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