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Support Article

New case created on browser refresh (Harness:tabbedscreenflow7)



When screen or browser is refreshed, a new Case is created while using tabbedscreenflow7 harness.

Error Messages

No error messages.

Steps to Reproduce

1. Use tabbedScreenflow7/tabbedscreenflow harness in Screenflow.
2. Create New work is called in navigation. pyStartcase flow calls a main flow which in turn calls specific screenflow.
3. Create a new case.
4. Click Refresh icon in the browser.
5  Observe that a new Case is created again.

Root Cause

A defect in Pegasystems’ code or rules: modifications in replaceHistory api of pzpega_ui_dynamiccontainer_lite.js.

The new code added in replaceHistory method is  strHarnessMode.toLowerCase()!= "action" condition.


Apply HFix-27350.


Published May 4, 2016 - Updated October 8, 2020

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