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Support Article

New line not exported to Excel



In a report definition, column data displays in multiple rows when <br style="mso-data-placement:same-cell;" /> is added. However, when exporting the report to Excel, the new line does not display.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a data type and a report definition.
  2. Add any data.
  3. Create a control and add <br style="mso-data-placement:same-cell;" /> in the control's HTML source.
  4. Apply the control to a column.
  5. Execute the report definition. The column's data displays in multiple rows.
  6. Export data to an Excel file. In the file, the data displays in a single row.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-55584.

Published August 15, 2019 - Updated December 2, 2021

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