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Support Article

newAssignPage deleted after opening assignment

SA-45959

Summary



pyWorkActionsPopulateReview activity deletes the newAssignPage on an open assignment.


Error Messages



Required parameter flowName


Steps to Reproduce

  1. Open the Case Review harness.
  2. Open the Actions menu.
  3. Choose any assignment and immediately click the Actions menu button.


Root Cause



A software use or operation error. The Actions menu button was clicked multiple times without allowing the page to load completely.


Resolution



Perform the following local-change:

Add a Busy indicator such that Onclick of any action under the Actions menu, the Busy indicator disables the whole screen for a few seconds (2000 milliseconds as in the below code). Include the below code to add the Busy indicator in the relevant section:

<script>
BusyGo = function(){
pega.u.d.busyIndInterval = 2000;
pega.u.d.setBusyIndicator(null,true,true);
}
</script>



Published January 30, 2018 - Updated October 8, 2020

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