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Support Article

Not able to use OOTB security policies during login

SA-5972

Summary



We are unable to use out of the box Security policies during Operator login.

Error Messages



Not Applicable

Steps to Reproduce



Try to change Operator password in PRPC as per the security policy.

Root Cause



The root cause of the issue with maximum password age.

Resolution



Local change suggested while changing the password - specify the authentication timeout to x seconds. And, waiting on the application for x seconds without doing anything, where in it routes to authentication, user has to input credentials. Once credentials are entered, user is redirected to change of password screen

Published January 31, 2016 - Updated October 8, 2020

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