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Support Article

Outlook calendar invitations are not sent



When using GetAppointmentList to integrate Outlook calendar with Pega, the calendar information is not retrieved.

Error Messages

Not Applicable

Steps to Reproduce

  1. Click GetAppointmentList local action to launch the dialog.
  2. Enter email and date range.
  3. Submit flow action.

Root Cause

A change in the Pega user interface implementation is required.


Perform the following local-change:
  1. Modify a copy of pyGetAppoitnmentssButton control and add type="button" to the button element.
  2. Make the same change to pySendMeetingRequestButton control.
  3. Modify a copy of GetAppointmentListAction section.
  4. Change the line window.attachEvent("onload", suppressSubmit); to window.addEventListener("onload", supressSubmit);
  5. Make the change to SendMeetingRequestAction section similar to the changes made in GetAppointmentListAction section.
Suggest Edit

Published February 13, 2017 - Updated October 8, 2020

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