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Support Article

Output template does not work with new file name

SA-89444

Summary



Output template does not work with new file name. The issue occurs after moving the modified (added new column) file output template with a new filename to a higher environment when Pega Marketing 7.22 is installed on Pega 7.22. The output template starts working when the name is reverted to the older name.


Error Messages

Not Applicable


Steps to Reproduce

  1. Modify the file output template
  2. Change the filename
  3. Save the higher ruleset version
  4. Move the rule to a higher environment 


Root Cause



A defect or configuration issue in the operating environment. This issue occurs when data instances of PegaMKT-Data-Outbound-TemplateRun-File are not moved along with the file template rule.

Resolution



Perform the following local-change:
Verify if the respective data instances (PegaMKT-Data-Outbound-TemplateRun-File) are moved along with the file template rule. If not, move the respective data instances of both classes RULE-OBJ-TEMPLATE and PegaMKT-Data-Outbound-TemplateRun-File.





 
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Published January 3, 2020 - Updated December 2, 2021

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