Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

pdf error while conversion



Out of the Box flow action "ConvertAttachmentToPDF" to convert word attachment to PDF is found to be not working 

Error Messages


Steps to Reproduce

1)Create a flow with two assignments 
2)Provide ActionStub as the flowaction for the first assignment and ConvertAttachmentToPDF for the second. 
3)Run the flow and attach a word doc when at the first assignment. 
4)Complete the first assignment and select the "File" option from the dropdown "Convert From" in the ConvertAttachmentToPDF flow action to see the error. 

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 


Hotfix  Hfix-10308 resolves the issue.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us