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PDF is generated with ? for Cyrillic characters



PDF generated  shows ? for Cyrillic characters, for example Russian language text for Pega 7.3.1.

Error Messages

Not applicable

Steps to Reproduce

  1. Create and activity, and in the activity, set param.Markup to "The α is consistent with the β.  АНКЕТА КЛИЕНТА ЮРИДИЧЕСКОГО ЛИЦА" .
  2. Set param.PDFName to "test.pdf.
  3. Call HTMLToPDF.
  4. Call Code-Pega-PDF.View.

Root Cause

In order for proper conversion, a font folder must be specified.


Place the required fonts in a Pega server folder and specify the path in param.pyPDFFontsDirectory, for example "/usr/local/tomcat/fonts".


Published July 25, 2018 - Updated October 8, 2020

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