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Support Article

PEGA0046 alerts in Pega CS application D_Campaigns data page

SA-43925

Summary



PEGA0046 alerts occur for the D_Campaigns data page when using the Pega Customer Service (Pega CS) application.

Error Messages



PEGA0046 alerts


Steps to Reproduce



Unknown


Root Cause



A defect in Pegasystems’ code or rules whereby the D_Campaigns data page was referenced before the completion of the asynchronous load. This resulted in a synchronous load.


Resolution



Perform the following local-change: 
  1. Save As the out-of-the-box Rule-PegaCA-Intent-Campaign.CPMEvaluateCampaigns activity into an application ruleset.
  2. Add a Pool ID in the Load-DataPage step.
  3. Save As the out-of-the-box Rule-PegaCA-Intent-Campaign.CPMFilterCampains PegaCS activity to an application ruleset.
  4. Add a Connect-Wait step to use the Pool ID (added to the Load-DataPage step inCPMEvaluateCampaigns) and wait for 10 seconds.

 
Suggest Edit

Published October 8, 2020

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