PegaAPI call fails to create Interaction work items
Error occurs while creating Interaction cases when using the PegaAPI.
Pega_API_008 Case Type not found for the given parameter caseTypeID Create a new case
Steps to Reproduce
- Set up PegaAPI and use the following:
post /cases Create a new case
- Pass the Interaction class as caseTypeID, and processID as CPMInteraction, in the request body.
Customer Service for Healthcare 7.1.3 was initially released on Pega 7.1.7 where PegaAPI for case creation was not available.
Update to a higher version of Customer Service for Healthcare.
Published July 23, 2018 - Updated December 2, 2021
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