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PegaRULES initialization failed using Oracle 12C on PRPC 5.5



After a database upgrade to Oracle 12C, an error is thrown: ERROR - PegaRULES initialization failed. Server: unknown

Error Messages

java.lang.IllegalArgumentException: Could not determine Oracle version from product name 'Oracle Database 12c Enterprise Edition Release - 64bit Production.

Steps to Reproduce

  1. Upgrade database to Oracle 12C.
  2. Start PRPC 5.5 system. 

Root Cause

Oracle 12C is not supported on PRPC 5.5.


Update to the latest version of Pega, or revert to a supported version of Oracle application server.


Published December 2, 2021

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