Support Article
PMF search not working - TK-388069
SA-23166
Summary
The search feature on PMF instances does not return expected results.
Error Messages
Not applicable
Steps to Reproduce
- Log in the PRPC environment.
- Search for a known term (one which is known to be associated with a Work Item) using the search box on the right.
Root Cause
A software use or operation error.
The "Case & Data" tab in the application rule was not referencing PMF classes (in the implementation class column) so the search was not performed.
Resolution
Perform the following local-change:
Add PMF classes in the "Case & Data" tab in the application rule.
Published May 21, 2016 - Updated October 8, 2020
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