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Support Article

Procedure to remove unnecessary tooltip on RichTextEditor



When the focus is on Advanced RichTextEditor user gets a tool-tip that says “ This is a rich text editor control”. This issue occurs only on Pega 7.1.8 and not on Pega 7.1.7.
User requires to know a method to remove this.

Error Messages

Not Applicable.

Steps to Reproduce

Open/check the out-of-thebox (OOTB) Advanced RichTextEditor from UI Gallery and hover the mouse.

Root Cause

The HTML code for RTE is generated by RUF ‘pzGenerateRichTextEditor’ which hardcodes the RTE ‘title’ . Title is used for showing the tool tip. Verified this by changing the “title” of RTE in Developer tool. In Pega 7.1.7 the title is not added in the generated HTML code. Developers have used title attribute on RTE mainly for screen reader (JAWS) that is. accessibility.
And PRPC shows tooltip for title attribute.


This issue is resolved through the following local-change:

1.Create a field value for pyCaption and title "This is a rich text editor control."
2.Have the translated value as "&nbsp" (HTML non-breaking space character).
3.Re-save the section containing the RTE. At runtime, user will not see the tooltip anymore.

Published June 26, 2015 - Updated October 8, 2020

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