Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Product Rule caching issue



In a Product rule, if the user does not change the ZIP file name, then changing the Product rule will not have any effect on the downloaded ZIP file.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a Product rule.
  2. Add a class (for example, A-B-C-Case1) in the Class instances.
  3. Click Create product file.
  4. Use any name for the file such as, myProduct.
  5. Download the ZIP file.
  6. Add another class (for example, A-B-C-Case2) in the Class instances.
  7. Click Create product file.
  8. Use the same name, that is, myProduct.
  9. Download the ZIP file. The same ZIP file is downloaded.
  10. In Step 8, use a different ZIP name. The updated ZIP is downloaded.

Root Cause

A defect in Pegasystems’ code or rules.


This feature is implemented in Pega Platform 8.1.8.

Published August 21, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us