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Support Article

PRPC 7.1.5 installation issue



Receiving error when setting up Pega 7.1.5 with Oracle database and Websphere application server.

Error Messages

[4/1/15 16:43:44:659 CDT] 0000000b PRBootstrapDa E com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource Problem accessing bootstrap properties via URL "file:/qa/null" /qa/null (A file or directory in the path name does not exist.)
at com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource.getBootstrapPropertiesFromFile(
at com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource.getBootstrapProperties(
at com.pega.pegarules.internal.bootstrap.PRBootstrap.<clinit>(
at java.lang.J9VMInternals.initializeImpl(Native Method)
at java.lang.J9VMInternals.initialize(
at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(

Steps to Reproduce

  1.  Take a full database backup of Pega 7.1.5.
  2.  Restore the database into a testing environment.
  3. Prepare the application server as per the specifications and point this to the restored database.

Root Cause

The root cause of the issue is the URL resource url/pega/none has an invalid value of 'file:///qa/null'.


This issue is resolved through the following local change: as documented in the Installation Guide:

Set the url/pega/none URL to 'file:/nul'.

Published January 31, 2016 - Updated October 8, 2020

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