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Support Article

prpcServiceUtils 8.2 does not work



Error occurs on downloading the prpcServiceUtils for Pega Platform 8.2 and setting up the Jenkins project to export a product file. On modifying the posixUtils path, 103 with EOF error occurs.

Error Messages

/apps/tools/pega/PegaTest2020/prpcServiceUtils_82/scripts/utils/ line 16: dirname: command not found

/apps/tools/pega/PegaTest2020/prpcServiceUtils_82/scripts/utils/ line 16: /../ No such file or directory Build step 'Execute shell' marked build as failure
Finished: FAILURE

Steps to Reproduce

  1. Download prpcServiceUtils for Pega 8.2.
  2. Setup the Jenkins Project according to the steps provided in the Knowledge Base article 'Using prpcServiceUtils and Jenkins for automated application deployment', to export the Product File. Jenkins uses a Linux system.
For more information, refer to:

Root Cause

An error or omission in the product documentation: BUG-539565 is created.


Perform the following local-change:
  1. Provide the correct Export and Import properties file folder structure in Jenkins-build.xml 
  2. Export the path to an Ant directory before invoking in the file.
  3. Set the path for ARTIFACTS_DIR.

Published February 24, 2020 - Updated December 2, 2021

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