Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

prpcUtils runAgent fails



prpcUtils runAgent fails.

Error Messages

Not Applicable

Steps to Reproduce

Submit a runAgent command to start an agent that is stopped.

Root Cause

A defect in Pegasystems’ code or rules.

The agent starts when the memory copy of the agent schedule is examined along with whether there is a queue in error. No action is taken since the agent schedule is not available to the engine started by prpcUtils.


A BUG-372372 is created to allow the prpcServiceUtils Command Line Utility the ability to start, stop, list, or trace agents and listeners.


Published July 23, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us