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Support Article

prsysmgmt.war deployment issue on Pega 7.1.5



After deploying prsysmgmt.war file, the listener management in the System Management Applicataion (SMA) is non-functional.
When tried to execute stop, start, isalive or any other commands in it, it throws errors.

Error Messages

Exception encountered while invoking MBean. Target method not found:
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(
at Method)
at sun.reflect.GeneratedMethodAccessor308.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at sun.rmi.server.UnicastServerRef.dispatch(
at sun.rmi.transport.Transport$
at sun.rmi.transport.Transport$
at Method)
at sun.rmi.transport.Transport.serviceCall(
at sun.rmi.transport.tcp.TCPTransport.handleMessages(
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(
at sun.rmi.transport.tcp.TCPTransport$
at java.util.concurrent.ThreadPoolExecutor.runWorker(
at java.util.concurrent.ThreadPoolExecutor$
Caused by: java.lang.NoSuchMethodException:
at java.lang.Class.getMethod(
... 25 more

Steps to Reproduce

Deploy prsysmgmt.war file. Try to execute stop/start/isalive or any other commands.

Root Cause

The prweb.war which is shipped with the product  has commons-logging.jar included, but in customer environment  another commons-logging.jar  exists in  the apache tomcat lib.This duplicates the one which is present in the prweb.war and is the root cause.


Remove the commons-logging.jar from their apache tomcat  /lib directory tomcat.
After re-deploying the prsysmgmt.war works fine.


Published August 11, 2015 - Updated October 8, 2020

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