Support Article

prsysmgt 'ADMC0016E: The system cannot create a SOAP connector'

SA-10702

Summary

Not able to configure a Node in the System Management Application ( SMA) . The SMA Application is running on Websphere Application Server. When clicking on the configured Node, an mbean error occurs.

Error Messages

Failed to get mbean name. objName: com.pega.PegaRULES:cell=cell01,id="e91264a6db21549c0dc1f643a8107732",name=com.pega.pegarules.management.internal.RemoteLogging,node=pegaNode01,process=pega-dev-jvm01,type=enterprise
Exception occured trying to invoke the getter on the MBean

com.pega.jmx.ui.util.JMXClientException: Failed to get mbean name. objName: com.pega.PegaRULES:cell=cell01,id="e91264a6db21549c0dc1f643a8107732",name=com.pega.pegarules.management.internal.RemoteLogging,node=pegaNode01,process=pega-dev-jvm01,type=enterpriseException occured trying to invoke the getter on the MBean
at com.pega.jmx.ui.util.JMXClientException.wrap(JMXClientException.java:49)
at com.pega.jmx.ui.action.AuthenticateAction.execute(AuthenticateAction.java:302)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1480)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:506)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:575)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)

Steps to Reproduce

1) Configured a Node in System Management Application that is running on Websphere.
2) Click on the configured node and the mbean error occurs.

Root Cause

A misconfiguration issue. The Node has been incorrectly pointing to the Websphere Server's WC_defaulthost.

Resolution

When running System Management Application on Websphere, the Node should have the following configuration:

1) Configue SMA with Remote connection
2) Specify the Host Name
3) Specify the port number which should be the SOAP_CONNECTOR_ADDRESS.
4) The credentials should be the same as Websphere Administrator's credentials.