Support Article
Purge and Archive is taking 'Pend process for' schedule interval
SA-44067
Summary
When configuring the Archive and Purge field, the Schedule interval incorrectly retrieves the value from the 'Pend Process for' field.
Error Messages
Not Applicable
Steps to Reproduce
- Create a Purge configuration.
- Create a schedule for the Purge.
- In the schedule, provide values for all the fields (for example, Number of Days and Sleeping Time).
- Run the schedule. The schedule is repeated according to the value set in the 'Pend Process for' field instead of the 'Run this process every' field.
Root Cause
A defect in Pegasystems’ code or rules.
The Purge and Archival schedule used the 'Pend process for' value instead of the 'Run this process every' value.
Resolution
Remove the Schedule configuration using the 'Remove' option to delete the records. The agent runs according to the schedule if the schedule is present.
Use the 'Pend process for' value to set the schedule frequency until upgrading to Pega 7 platform.
Published February 16, 2018 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.