Support Article
pyLastSignon column is empty in pr_operator table
SA-43760
Summary
When a user logs in to the Pega application as an operator using Single Sign On (SSO), the pyLastSignon does not update in the pr_operators table.
Error Messages
Not Applicable
Steps to Reproduce
- Log in to the Pega application with any valid user ID.
- Verify pyLastSignon.
Root Cause
An issue in the custom application code or rules.
The authentication scheme used PRCustom to save the operator ID, by default, in the pr_operators table with the pyLastSignon property. In the authentication activity, the user saved the operator record, which was later saved with a blank value for the pyLastSignon.
Resolution
Remove the Obj-Save to resolve the problem.
Published October 30, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.