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Support Article

pyMetaTags do not apply to the login screen



The pyMetaTags is modified for the Navigation bar to display on mobile phones. The Navigation bar displays, however, it does not display for the login screen.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open the instance URL in the Safari browser with an iPhone.
  2. Select Add to Home Screen.
  3. Open the pinned URL. The Navigation bar (browser bar) does not appear.

Root Cause

The rulesets available to the Unauthenticated  requestor are limited to those specified in the configuration.


Perform the following local-change:
  1. Save copies of pyMetaTags and Web-Login to a ruleset.
  2. Specify this ruleset on the requestor as below.



Published December 29, 2018 - Updated October 8, 2020

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