Support Article
Quality Dashboard empty on all applications
SA-87253
Summary
Quality dashboard is empty on all applications and the home screen guardrail is not updated.
Error Messages
Unable to open an instance using the given inputs: pxObjClass = "Data-Application-Quality", pyProductName = "SugarLabel", pyProductVersion = "01.01.01", pyCreateDate = "20190811"
Steps to Reproduce
Navigate to the Quality dashboard.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
Add the Obj-Open-By-Handle with pzInsKey in the pzGetAppQualityMetricsWrapper activity instead of Obj-Open.
Alternatively, update to Pega Platform 8.2.3.
Published December 2, 2021
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