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Support Article

Radio button Selections not retaining



The Radio button selection changes are not retaining on the screen. 

Error Messages

The Radio button selections are not retaining.

Steps to Reproduce


Root Cause

The root cause of this problem is a defect in customer application code/rules. 

The issue is with the way actions on Save button are configured. They are in the wrong order. The refresh section should be above local action. 

In PRPC , only when you submit - the clipboard page is updated. Refresh section internally does a submit. The local action to show modal dialog has pre-activities configured to read the clipboard page and prepare a temp data page. Since you were trying to read values from clipboard page even before it was updated ( submitted ) , you always end up reading obsolete values. 


This issue is resolved through the following local change: 

Reorder actions on on save button. Refresh should be the first action.

Published January 31, 2016 - Updated October 8, 2020

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