Support Article

Radio buttons do not trigger configured OnChange actions



Radio buttons do not trigger the actions which are configured on the OnChange event.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the application
  2. Configure three radio buttons on the portal harness
  3. Select a radio button

Root Cause

When user clicks the radio buttons and moves to the next operation, the actions configured on the radio button are skipped from the event queue.


Perform the following local-change:

Add a RunScript action before and after the execution of action set of the click event of radio button.
This will show and hide the busy indicator to indicate that the user cannot perform any action until the actions of the radio buttons are completed.


Published July 10, 2019 - Updated August 1, 2019

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