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Support Article

RC 30 - Date of expected receipt accepts future date



As per the documentation in HFix-25352, the date of expected receipt field should not accept future dates. However, the application does allow future dates.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create dispute transaction for Visa.
  2. Choose reason code 30 and CC21 / CC2.
  3. Move to the ancillary question screen and validate Date of Expected Receipt.

Root Cause

The hotfix documentation was in error, future dates are acceptable.


The documentation has been corrected.

Published March 18, 2016 - Updated October 8, 2020

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