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Support Article

reagrding lock behaviour

SA-19463

Summary



User wants to reduce the lock release time for work object when the session is idle.


Error Messages



No error messages


Steps to Reproduce



No steps to reproduce


Root Cause



Default behaviour of the product but can be changed as per requirement. A work object is locked for 120 minutes by default and it can be changed as per requirement.

Resolution



Following is the explanation provided:

User can change the locking timeout by using the following steps:
 
  1. Open the Rules Explorer and expand SysAdmin.
  
 
  1. Now click on the System and select the System accordingly. Then the following screen appears. Edit the value, save and close. 
 
  1. Now user can change the Lock Timeout as per requirements.
Suggest Edit

Published February 9, 2016 - Updated October 8, 2020

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