Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

ReloadSection activity loses tab index

SA-6823

Summary



A repeating tabbed layout is configured to include "Refresh other section" functionality to refresh sections within the tab. This works fine if the operator creates a new tab and performs all the work in that tab. If they switch to another tab, and then go back to the original tab the refresh other section and any associated activity uses the context of the previously opened tab. It appears to the operator as if the action they have just performed has not worked.

A button is configured to refresh another section.  This section is used as the content for a tabbed repeating layout.



If the operator has switched back to Tab 1 and back to Tab 2 before clicking the button the refresh happens to the section on the other tab. 



Error Messages



No error message.

Steps to Reproduce

  1. Configure a repeating tabbed layout where the tab content contains multiple sections and "Refresh Other Section" functionality.  e.g a button to refresh another section.
  2. Add a tab (Tab 1).
  3. Add another Tab (Tab 2).
  4. Switch back to Tab 1
  5. Swch back to Tab 2
  6. Perform the operation that invokes the refresh other section.
  7. The refresh happens in Tab 1 rather than the currently selected Tab 2.

Root Cause



Refresh Other section doesn't support multiple section refresh if the section is in a repeating layout (i.e the same named section appears multiple times, once in each tab). 

Resolution



 HFix-20910 for 6.2 SP2 adds support to refresh ALL the occurrences of the same section in UI.

This fix is included out of the box in PRPC 6.3 SP1

 

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us