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Support Article

Research Interaction is getting persisted to the DB

SA-1095

Summary



Developers are using Pega CPMHC framework, configured not to persist the WO in DB i.e. have explictly set pyTemporaryObject to true in the pyDefault DataTransform rule of their class. Earlier HFix-6873 and HFix-6962 were delivered after which the interactions were not getting persisted however now when any intent is clicked, it is getting persisted to the DB with the pzinskey 'PegaCA-WOrk-Interaction'.

Error Messages



NA


Steps to Reproduce



NA

Root Cause



Obj-Save in step 18 of activity PegaCA-Work-Interaction.CAStartFulfillmentTask in Ruleset PegaAppCA : 06-02-40



Resolution



Update CAStartFulfillmentTask, step18 having a when condition IsTemporaryObject, the issue is fixed.

HFix-9946

 
Suggest Edit

Published January 31, 2016 - Updated December 2, 2021

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