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Support Article

Resizing of modal window is not working using Pega7.1.6.



When user is performing any action or event in model window, the modal window increases in size and not getting resized and white space is displayed on right side and bottom of the window.

Error Messages

Not Applicable.

Steps to Reproduce

1. Configure a link with launch local action in model window.
2. Configure a button with refresh this section in model window.
3. After launching the model window, if user clicks on refresh button, then model window increases its size.

Root Cause

A software use or operation error :

In IE10 browser, user is changing the browser mode to compact view. It is not recommended for Pega7.


Perform the following local-change: 

If you want to render the application as IE compact view , then you can change the IE document mode at harness level.


Published March 18, 2016 - Updated October 8, 2020

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