Support Article
REST connector not mapping all the Fields
SA-26910
Summary
System has a REST connector which gets the data from an external REST service.
User found there are couple of Attributes that are not mapping the value to the DATA layer though the httpResponse has these values.
Error Messages
No Message on the screen but we are missing the required data to be displayed on the screen and for the Business process this data is important.
Steps to Reproduce
Not Applicable
Root Cause
User has pzExternalName set to property2 for property1.
This causes property2 value in the REST response to be mapped to property property1, which is then overwritten when the property2 value from the REST response is processed and set to property2 property.
This is the expected behavior whenever two properties share the same property qualifier (pzExternalName) - the second value processed will overwrite the first one during response processing.
Resolution
Remove the pzExternalName mapping to property2 from property1, and set it to property1.
Published September 6, 2016 - Updated October 8, 2020
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