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Support Article

Rule count is not Displayed



The rule count for several ruleset versions is displayed as zero, when the ruleset is opened in the developer portal.

Error Messages


Steps to Reproduce

Open the ruleset in the developer portal to view the rule count.

Root Cause

RULE-OBJ-REPORT-DEFINITION DATA-RULE-SUMMARY PZGETTOTALRULECOUNT which fetches the data has the max record size set to 500 and hence it able to fetch data only for the first 500 rulesets. If there are more than 500 rulesets then this issue will be encountered.


HFix-9951 resolved the issue

Published June 12, 2015 - Updated October 8, 2020

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