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Support Article

Rule Resolution is not working correctly

SA-21700

Summary



An older version of portal rule is displayed and executed sporadically.

Error Messages



Not Applicable

Steps to Reproduce



There is no specific use case to replicate this issue.

Root Cause



A defect or configuration issue in the operating environment. Not all portal content, sections and harnesses, were resaved after upgrade.

Resolution



Perform the following local-change: revalidate and save the portal rule.

Published April 4, 2016 - Updated October 8, 2020

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