Save+Cancel action is not working since upgrade to 7.2.2
Out of the box "Save" and "Cancel" buttons do not save changes in the database when the user is using a mashup to display a Customer Service work object.
Steps to Reproduce
1. Configure a button to perform Save and Cancel actions for the on-click event within a section.
2. Start/Create a case and make sure that above added button is rendered
3. Modify the values in a few input fields click on the button configured in step one.
A defect in Pegasystems’ code or rules :
This issue was occurring as the usecase in question involved a mashup where cross domain windows are in place. The AutoClose section which is called when close action is invoked could not appropriately handle this environment.
Apply HFix-31339 to resolve the issue.
Published January 24, 2017 - Updated October 8, 2020
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