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Support Article

Screen Flow Navigation Breadcrumb does not display

SA-101029

 

Summary

The out-of-the-box Screen Flow Navigation Breadcrumbs do not display on the Screen Flow for Pega Client for Windows .

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to Pega Client for Windows with an Inspector user.
  2. Open any Inspection from My Worklist. The Inspector (a Screen Flow) cannot view the Screen Flow Navigation Breadcrumb on the screen.
  3. Open the same Inspection in a browser. The Screen Flow Navigation Breadcrumb displays on the screen.  

Root Cause

This behavior is as per Pega product design.

Resolution

Here’s the explanation for the reported behavior:

The Breadcrumbs feature for Screen Flows is not supported in the Offline mode.

Published June 5, 2020 - Updated December 2, 2021

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