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Screen freezes when clicking the hyperlink on the RTE



The screen freezes when the hyperlink on the Rich Text Editor (RTE) is clicked.

Error Messages

pzpega_ckeditor_scripts_12728922340!!.js:63414 Uncaught TypeError: Cannot read property 'get' of null

    at Object.<anonymous> (VM644 pzpega_ckeditor_scripts_12728922340!!.js:63414)
    at Object.listenerFirer (VM644 pzpega_ckeditor_scripts_12728922340!!.js:465)
    at (VM644 pzpega_ckeditor_scripts_12728922340!!.js:611)
    at new CKEDITOR.dialog (VM644 pzpega_ckeditor_scripts_12728922340!!.js:44439)
    at Editor.openDialog (VM644 pzpega_ckeditor_scripts_12728922340!!.js:47305)
    at CKEDITOR.command.exec (VM644 pzpega_ckeditor_scripts_12728922340!!.js:47145)
    at CKEDITOR.command.exec (VM644 pzpega_ckeditor_scripts_12728922340!!.js:12117)
    at Editor.execCommand (VM644 pzpega_ckeditor_scripts_12728922340!!.js:17540)
    at (VM644 pzpega_ckeditor_scripts_12728922340!!.js:32580)
    at Object.execute (VM644 pzpega_ckeditor_scripts_12728922340!!.js:32656)

Steps to Reproduce

  1. Click a link to open a flow in a modal dialog. The flow is defined on a 'Data-' class and creates a new work object
  2. On the modal dialog , display a table with 'Expand pane' option.
  3. Expand a table row to reveal the RTE in the expand pane.
  4. Click the Hyperlink tool. The screen freezes. The mask that displays behind the hyperlink tool popup, opens; however, the popup itself does not cause the screen to freeze. Additionally, Console error occurs. 

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-53072.

Published August 15, 2019 - Updated October 8, 2020

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