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Support Article

Scrolling of WO list(Master Details) is opening the WO in mobile



In mobile app, when scrolled down in the work object list, a blank screen is displayed while the rest of the list was getting loaded. After the load completes it opens up the work object present in the list.

Error Messages

Not Applicable

Steps to Reproduce

  1. Install (Sales Automation) pega mobile app.
  2. Open Work items list
  3. In the search box enter some filter term.
  4. Open All tab and scroll fast.

Root Cause

Its a browser Limitation.

Safari browser triggers touchstart and touchend events at the same instance of time when we try to scroll fastly on a element which has '-webkit-overflow-scrolling: touch;' CSS style, which is causing touc-event-infra to trigger unintended click.


Perform the following local-change:

The only alternative to this issue is to not use the
'-webkit-overflow-scrolling: touch;' CSS style.

For eg: div#PEGA_HARNESS {
-webkit-overflow-scrolling: touch;

Overwrite like below. div#PEGA_HARNESS {
-webkit-overflow-scrolling: auto !important;

This applies only to phones.

Published March 15, 2017 - Updated October 8, 2020

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