Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Session not closed with external assignment using DWA

SA-27517

Summary



Configure two External assignments in sequence. User accesses the first link from the first generated email and submits it. Based on the value selected (Yes or No), user gets the second link through the mail. When trying to access the second link, it shows that the user is not authenticated and the status fail message is shown.


Error Messages



User is not authenticated.


Steps to Reproduce

  1. Create the External Assignments using DWA.
  2. Send the first Link via email.
  3. Access the link and submit it.
  4. Once first link is submitted, user receives the second link.
  5. Try to access the second link and observe the behavior

Root Cause



DWA is deisgned only for one time server interaction. If you click a second link to the same server, the browser will get re-used, the cookie from the last session will be used and rejected.

Resolution



Use case can be designed in a such a way that it prompts the external user to enter the information in one go (in only one link) which doesn't require multiple links to be sent.

Published September 11, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us