Support Article
Shortcut key on section button labels is not localized
SA-11589
Summary
A section contains a button with shortcut key option. When the application is localized, shortcut keys button labels are not localized. The button label appears with "&" symbol instead of the short cut key.
User implemented the use case as per PRPC 6.2 Help file: https://pdn.pega.com/sites/default/files/help_v62/procomhelpmain.htm#rule-/rule-html-/common/commonlaybutton.htm?
When you plan to localize the application that includes this rule, so the application can support users in various languages or locales, choose the text carefully and limit text length to 64 characters. A field value rule with pyButtonLabel as the second key part and this text as the final key part is needed for each locale. You can define a shortcut key in each language by including an ampersand character before a letter in the Localized Label field. When practical, choose a caption already included in a language pack, to simplify later localization.
Error Messages
Not Applicable
Steps to Reproduce
1. Remove the shortcut key in the original button label.
2. Add shortcut key in the actual localized button label field value.
3. Verify the screen. Observe that it displays button label with "&" symbol, instead of shortcut key.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
This issue is resolved by HFix-22354.
Published July 15, 2015 - Updated October 8, 2020
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