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Support Article

"Show All" Link in "First X Results" Paging option not working

SA-9621

Summary



Developer reported that "Show All" Link in "First X Results" Paging option in Repeat Grid layout is not working.

Error Messages



NA

Steps to Reproduce



In any section, use a repeat grid layout, reference a report defn as source.
In the paging option of the repeat grid, use First X Results and select any no (20/30 etc.) of results in the Items Per Page option.
Now in run time when the section is first loaded, it is showing properly ( eg : Showing 10 of 47710).
But when Show All link beside that is clicked, then it is displaying as Showing 47710 of 47710, but the actual no of results shown in the screen is only 50, which is incorrect.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. This is a bug with PRPC but resolved in PRPC 7.1.8 version.

Resolution



This issue is resolved through the following local change: :Requested customer to use other pagination technique.

Published June 12, 2015 - Updated October 8, 2020

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