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Support Article

Size of modal dialog box shrinks (Internet Explorer 11)



When you open a modal dialog box in Internet Explorer 11, the size properties of the dialog box shrink.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add a link to a section.
  2. Specify that link to open a local action in a modal dialog box.
    In the following screen shot, the fields of the modal dialog box shrink when displayed in Internet Explorer 11.

Root Cause

A third-party product issue, specifically a browser issue (Internet Explorer 11)
The modal dialog box width and height are set to auto. When auto is set, the modal dialog box height and width are adjusted to accommodate the width and height of its elements. This calculation is different in Internet Explorer and Chrome because these browsera have different default settings.


Choose one of two local changes to perform.

Option 1

  1. Specify a style for the modal dialog box in skin.In modal dialog window:
    Set minimum width and height, or
    Set fixed width and height
  2. Provide this style while opening the modal dialog box (in launch local action).
  3. Choose modal format as 'other' and apply this newly created style.
    This will display the same size for the modal dialog box in both Chrome and Internet Explorer.

Option 2

Change the first inline-grid double layout to default.
Use this option if the second layout is not placed correctly after the first dynamic layout.

Suggest Edit

Published April 25, 2017 - Updated October 8, 2020

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