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Support Article

Skin not getting applied when open rule action on Repeat Grid

SA-29382

Summary



User has configured a repeat grid with source as Report Definition(RD) to display skill rules. On click of row they are using Open-Rule action. This opens up the skill rile but without the css or skin.

Error Messages



No error messages.

Steps to Reproduce

  1. Configure a RD sourced grid.
  2. With action set > on click event , Open rule action.


Root Cause



On analysis, observe that a When condition for a step was failing in the getWorkStyle activity which is responsible for setting the SkinName parameter to pzDesignerStudio.

Upon reviewing the when rule pyUseDeveloperSkin present in the PegaRequirements ruleset is responsible for this issue. Ideally this rule should be from PegaDesktop ruleset.

Resolution



As this is an available rule, user is requested to Save as the rule to their ruleset and modify the When condition to:
pxThread.pxLimitedAccess = "Dev"

Published October 28, 2016 - Updated October 8, 2020

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