Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

SMA clipboard access error

SA-6584

Summary



Error occurs when trying to access SMA Clipboard.

Error Messages



Access to the MBean operation/attribute RequestorManagement.Clipboard[java.lang.String] has been denied. If you believe that you should have access to this operation or attribute, please check your MBean security settings or contact your System Administrator.


Steps to Reproduce



From SMA > Requestor Management > clipboard


Resolution



Please find below the steps to alter security permissions related to requestor management:
 
1. Navigate to <PRPC_distribution_dir>\archives and extract the "pegadbinstall-classes.zip" to a temp folder.
 
2. Locate and extract the "prmbeans.properties" file under the temp/lib/pega/prresources.jar
 
3. Modify the prmbeans.properties file values as per your needs and Re-Jar the prresources.jar with this newly modified prmbeans.properties ( below values are modified according to your need).
 
#Default MBean security configuration.
deny.DatabaseManagement.DatabaseConnectionDetails = false
deny.RequestorManagement.RequestorDetails = false
deny.RequestorManagement.Clipboard = false
 
By default, the value is a "true" -> denying you access to the Clipboard/Details/etc.
 
4. Login to the PRPC Developer portal, navigate to Pega > Application > Distribution > Import menu.
 
5. Click the Browse and select the prresources.jar modified in Step 3 above and click Next.
 
6. In the Codeset Name/Version screen, specify Codeset Name as "Customer" and Codeset Version as "07-10-13" and click "Next" to complete the installation by clicking on "Done".
 
7. Stop the PRPC server/JVM.
 
8. Login to the PRPC database as the PRPC schema owner and execute the following SQL command -
 
SQL > update pr_engineclasses set pzcodeset='pega-enginecode' where pzclass like 'prmbeans%' and pzcodeset='Customer';
SQL > commit;
 
9. Restart the PRPC server/JVM.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us