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Support Article

Smart Info popup does not close on hover

SA-80559

Summary



A 'Show Smart Info' action is configured on a link. Intermittently, the Smart Info popup freezes on the screen.


Error Messages



Not Applicable


Steps to Reproduce



Add a link and onHover open a Smart Info.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-53411.

Published August 15, 2019 - Updated October 8, 2020

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