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Support Article

SOAP web services do not work post upgrade to 8.1.3



Post upgrade to Pega Platform 8.1.3, SOAP rules do not work and an error message displays.

Error Messages

“Couldn't create OMElement from string value” for the activity InvokeAxis2 in class Rule-Connect-SOAP.

Steps to Reproduce

  1. Upgrade Pega Platform 7.4 to Pega Platform 8.1
  2. Execute the 'old' SOAP rule.

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:

Comment the below two lines of code in Step 13 of the InvokeAxis2 activity.

// com.ctc.wstx.stax.WstxInputFactory  wInputFactory =  (com.ctc.wstx.stax.WstxInputFactory)inputFactory;
   // wInputFactory.getConfig().setConfigFlag(1);
       //HFix-45582 streamReader

This feature is implemented in Pega Platform 8.1.4.

Published December 2, 2021

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