Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Some characters are not parsed on uploading content using REST



Some characters are not parsed while uploading content using REST service.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Use Rich Text Editor in the portal
  2. Type formatted content in the portal
  3. In the activity, fetch content from the case, and generate XML file using Property-Set-XMLData is appended at the start and end of the field before generating XML
  4. Upload the content using REST service. Some of the characters are not parsed

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:

Change the mapping mode of the XML Stream property rule to 'Literal XML' from 'Standard'.


Published August 28, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us