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Support Article

Some characters are not parsed on uploading content using REST

SA-63733

Summary



Some characters are not parsed while uploading content using REST service.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Use Rich Text Editor in the portal
  2. Type formatted content in the portal
  3. In the activity, fetch content from the case, and generate XML file using Property-Set-XMLData is appended at the start and end of the field before generating XML
  4. Upload the content using REST service. Some of the characters are not parsed


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Perform the following local-change:

Change the mapping mode of the XML Stream property rule to 'Literal XML' from 'Standard'.



 

Published August 28, 2018 - Updated October 8, 2020

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