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Support Article

Sorting/filtering not working in QA & Dev for reports



Sorting /Filtering not working in one of the environments.  This is particular to only one report. 

Error Messages

Unable to sort on the columns in one report. 

Steps to Reproduce

1. Run the report definition

Root Cause

Here’s the explanation for the reported behavior: 

The filter conditions appear only when the particular condition value appears in one of the records fetched in the report definition. 


Published January 31, 2016 - Updated October 8, 2020

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