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Support Article

SSLHandshakeException while using prpcServiceUtils

SA-89903

Summary



SSLHandshakeException occurs when importing the Pega Product rule using prpcServiceUtils.


Error Messages



java.util.concurrent.ExecutionException: com.pega.pega.serviceclient.exception.PRPCServiceException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure


Steps to Reproduce



Import the Product rule using prpcServiceUtils from the DevOps script.


Root Cause



A defect or configuration issue in the operating environment.


Resolution



Perform the following local-change:

Set the JVM argument during the prpcServiceUtils call:

<jvmarg value="-Dcom.ibm.jsse2.overrideDefaultTLS=true"/>

Published October 8, 2020

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